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Answered before you ask
The six questions this inbox gets most.
When will my order arrive?
Most orders arrive within the delivery estimate shown at checkout. We’ll email tracking details as soon as your order ships.
What is your return policy?
Please contact us with your order number and the issue. We’ll review it and help with the appropriate return or replacement.
Can I change or cancel my order?
Contact us as soon as possible. If your order has not entered fulfillment, we’ll do our best to update or cancel it.
Which countries do you ship to?
Available destinations and shipping options appear at checkout after you enter your delivery address.
How should I store olive oil?
Keep olive oil tightly sealed in a cool, dark place away from heat and direct sunlight.
Is your olive oil organic and extra virgin?
Product certifications and olive-oil grades are listed on each product page. Contact us if you need documentation for a specific item.