Conditions / Policies
Description of goods and products:
Products develops and markets high- quality
Palestinian agricultural products such as olive oil, traditional Nablusi soap
and extra-quality thyme.
All orders are usually shipped the next business
ship within the U.S.A. only.
Alard Products Olive Oil
ships via United States Postal Service (USPS) with delivery in 1 to 6 business
days, depending on how far you are, so please take this into consideration while
estimating the arrival of your package.
For international orders
kindly contact us for shipping ï¿½prices .
As soon as your order
ships, you'll receive a tracking number via email.
Return and refund
any reason your olive oil does not arrive in perfect condition or you are not
satisfied with quality, please email usï¿½
at email@example.com or call our office at 717-993-9990
& we'll substitute it with
no charge but you have to notice an important point which is ( within 7 days
only you can send a claim , otherwise you canï¿½t ) ï¿½
If you receive damaged goods, please keep them
in the original packages & contact or email us an image of the damaged
products right away without the need to know the cause of damage . You have 7
days to claim from the date of arrival ï¿½,
otherwise you canï¿½t & we will substitute the damaged goods without any
extra charge .
If ï¿½you get a
shipmentï¿½ from us with any mixed ï¿½ up (i.e.
wrong kind of olive oil , size,
Product ï¿½, ï¿½etc ) please donï¿½t hesitate to contact us or
send us an email with an image of what youï¿½
received & we will put a fast attention to it . Alï¿½Ard company never
take a final decision or replacement without your agreementï¿½ and expect the same in return .you have to
send a claim within 7 days ofï¿½ your
delivery ,otherwise you canï¿½t.
It is our policy to keep all information about
our customers confidential. Every step possible is taken to ensure that
customer information is never seen by anyone other than a Alï¿½Ard Products Olive
Oil representative. None of your information is ever sold or given away to
third parties. The only information Alï¿½Ard Products Olive Oil will ever ask for
is contact and shipping information as well as billing / credit card